My usb 3.0 is not working. I tried to install different drivers but no avail.

System info

Download the latest driver, firmware, and software for your HP USB-C to USB 3.0 Adapter.This is HP's official website to download drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system.

dirkt

3 Answers

I hope this helps. I don't know which one made it work but the list below are the one I installed.

After installing the KB's I made a full shutdown and Turned on. Now its working.

Have you tried using a tool like DriversCloud to find the right drivers for your device ?

If it doesn't, this tool will also help you to find the precise model of device, because Renesas Electronics has really large series of 'USB 3.0 Host Controller'. You can then post it here.

This did the trick for me:

Website: https://plugable.com/drivers/renesas/

Direct driver download: https://s3.amazonaws.com/plugable/bin/Renesas/2014-03-Plugable-Renesas-USB-3.0-200-2.1.39.0.zip

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This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system.

Compatible Notebooks:

Hi-speed Usb Host Controller

- HP Pro x2 612 G1 Tablet
- HP Pro x2 612 G1 Tablet with Power Keyboard
- HP Pro x2 612 G1 Power Keyboard
- HP ProBook 450 G3 Notebook PC
- HP ProBook 430 G3 Notebook PC
- HP ProBook 440 G3 Notebook PC
- HP ProBook 470 G3 Notebook PC

Hp Usb 30 Host Controller Driver Update

Installation Instructions:

- Save and unzip the downloadable archive.
- Locate the hard drive directory where the driver files are stored with the browser or the explore feature of Windows.
- Double click the “Setup.exe” from this directory.
- The Install dialog will appear.
- Click “Next” to continue.
- Read License Agreement and click “Yes” to proceed.
- Review Readme File Information and click “Next” to proceed.
- When the “Setup Progress” is complete click “Next” to proceed.
- Lastly, the “Setup Complete” screen appears so click “Finish” to restart your computer.

VERIFYING INSTALLATION:

- Click 'Start' then right click on 'Computer' button and then click on properties.
- Click on the 'Device Manager' selection on the left.
- Select 'Universal Serial Bus controllers'. The Intel USB 3.0 eXtensible Host Controller device and Intel USB 3.0 Root Hub device should be listed and not yellow banged. If not, the driver is not installed correctly.

IDENTIFYING VERSION NUMBER:

- Click 'Start' then right click on 'Computer' button and then click on properties.
- Click on the 'Device Manager' selection on the left.
- Select 'Universal Serial Bus controllers' then double click on the Intel USB 3.0 eXtensible Host Controller device or Intel USB 3.0 Root Hub device.
- Click on 'Driver' tab and note the driver version.

UNINSTALLING:

- NOTE: This procedure assumes the above installation process was successful. This uninstallation procedure is specific only to the version of the driver and installation files included in this package.
- Click on the 'Start' button, then click on the 'Control Panel' icon, and then double click on 'Programs and Features', right click on 'Intel USB 3.0 eXtensible Host Controller Driver' and select 'Uninstall' option
- Click 'Next' to uninstall the driver.
- Click on 'Finish' button to restart the computer.

About USB Drivers:

Windows operating systems automatically apply a generic driver that allows users to transfer files using the USB (Universal Serial Bus) port; however, installing the appropriate software can bring about significant changes.
If the proper USB software is installed, systems will benefit from improved compatibility with different devices, numerous fixes regarding USB issues, and various other changes that can increase transfer speed with external storage drives.
When it comes to the installation steps, simply check to make sure that the download record is compatible with your system characteristics, get the package, run the setup, and follow the on-screen instructions for a complete update.
Bear in mind that even though other OSes might be compatible, it would be best if you applied this package only on specified platforms. In addition to that, as technology evolves from one day to another, we recommended that you always use the latest software available.
That being said, click the download button, get and apply the present version and enjoy your newly updated system. Also, constantly check back with our website to find out when a new version is available.

COMPATIBLE WITH:

Windows 7
Windows 7 64 bit

file size:

5.6 MB

filename:

sp72691.exe

CATEGORY:

Motherboard

It is highly recommended to always use the most recent driver version available.
Try to set a system restore point before installing a device driver. This will help if you installed an incorrect or mismatched driver.
Problems can arise when your hardware device is too old or not supported any longer.